If running a Windows operating system, we recommend browsing this website with Internet Explorer 8.0 or later. This website is not fully optimised for use with earlier versions of Internet Explorer, including Internet Explorer 6.0, or other browsers including those used with handheld devices.
If using Mac OS X we recommend Firefox for browsing this website and getting an online quote. Please note some parts of this site are not fully optimised for use with browsers running on Apple operating systems.
Using non-compatible browsers or operating systems to access this website may reduce site functionality. You can install or upgrade these browsers from the links below.
If a technical or browser related issue prevents you from using this website to get a quote, please contact us.
Known issues
JavaScript
If JavaScript is disabled or not available on some browsers this can reduce or disable important functionality, including premium totals displayed when getting an online quote. JavaScript is also used for opening new browser windows. Check your Internet Explorer options to ensure JavaScript is enabled. Early versions of Internet Explorer are likely to have problems executing JavaScript contained in this site.
Opening PDFs in Internet Explorer 6.0 or 7.0
If problems arise when opening a document within Internet Explorer, change your settings in this way:
- Close the IE browser
- Go to the Start menu on your computer, find and open Adobe Reader
- From the Edit Menu in Adobe Reader, choose Preferences > Internet
- Uncheck the "Display PDF in browser" box in the Web Browser Options section and click OK
The PDF file should now automatically open in Adobe Reader.
Cookies
Blocking cookies on some browsers can reduce or disable useful functionality. Check your browser settings to ensure cookies are enabled.
SSL
The information that you submit when making a purchase on our website is encrypted through the SSL (Secure Sockets Layer) protocol. Check that SSL is enabled through your Internet Options menu. Disabling SSL can reduce or disable important functionality. SSL is an industry-standard protocol used to ensure that your personal information can't be read by anyone else by scrambling the information between your computer and our server. The information only gets unscrambled once it has reached our server.
Upgrade information
Windows Media Player
Windows Media Player is required to view TOWER webcasts. To ensure you can hear the webcast - make sure you have the latest player. You will need Windows Media Player (at least version 7) to hear the presentation. For best performance, we recommend you download the latest version - download Windows Media Player.
Adobe Flash
Flash files have been included into our site. To view these files, you will need to use a Flash Reader. We support Flash version 9.0 and above - download Adobe Flash Player.
PDF Attachments
The website also displays PDF files developed with Adobe Acrobat. If you do not have Adobe Acrobat Reader already on your machine, you may download this free.