Tower Vault

The Tower Vault is retiring on 31/08/2017

From 31 August, the Tower Vault will no longer be available. It's important you take a copy of any information you want to save before this date.

How do I get a copy of my information?

  • Login to Tower Vault using the link below
  • You should see the 'Display' page. If not, choose 'Display' from the menu on the left hand side
  • Make sure 'All locations' and 'All categories' are selected in the drop down boxes at the top of the page
  • You'll then see a list of all your items
  • Select 'Print' from your browser menu or take screenshots of the information

Need help?

If you need help you can get in touch with us on 0800 379 372 or email You'll need to have your log in details handy, including your password; as we can't access your information without this.

Login to Tower Vault

Login here to access and copy your information.


Frequently asked questions

Very easy. Enter your customer and contents policy number in the 'sign on' area. Next choose and enter your unique 8 digit password. Now you can either commence entering details or print off a form which you can take with you around the house to list items before returning to the Tower Vault to record the information you have listed.
You will find the Tower Vault Forms clearly laid out by category (whiteware, browngoods etc) as well as location (house, bach etc). Click here for an example.
Provided you do not give your password to anyone else you are the only person who can access your site. Not even Tower employees can have access. IT IS THEREFORE IMPERATIVE THAT YOU REMEMBER YOUR PASSWORD. However, because no one can guarantee that computer hackers will not be able to access the site we recommend you do not put any information which will identify you such as name, address, or phone numbers into the Tower Vault.
No, for your security, we do not allow our staff to have access to your Vault file.
No, we do not allow storage of attachments or other files to avoid the risk of identification or storing illegal material on the site.
The Tower Vault is an exclusive benefit to Tower Contents Insurance Policy holders. If you are not a Tower customer or do not have a contents policy you can gain access to the Tower Vault by purchasing a contents policy from Tower.
Rather than having to list every single item in your collection individually, which will be very time consuming, you can make a single entry such as "CD collection" and use the notes field to list all the individual items in your collection. An example of this can be seen on the sample page.
Once you've entered all your assets you can get a hard copy by going to the "Display" page and selecting the Print option from the File menu on your browser. Note that if you wish to print all your entered items at once then you must select the "All Locations" and "All Categories" from the Location and Category selection boxes respectively (on the Display page).
Please note that you must have cookies enabled on your Web Browser to be able to use the TOWER Vault. This is normally the default setting after installation, however if cookies are not enabled you can turn them on as follows:

Microsoft Internet Explorer 5
  1. Click on View in the top line of your browser
  2. Click on Internet Options
  3. Click on the Advanced tab
  4. Scroll down the the Security section
  5. Under Cookies click on Always accept cookies
  6. Click on OK
Netscape 4.0 and above
  1. Click on Edit in the top line of your browser
  2. Click on Preferences
  3. Click on the word Advanced (not on the + sign)
  4. In the Cookies section click on Accept all cookies
  5. Click on OK