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FAQs

How do I make a claim?
You can make a claim by completing the online claim form, by telephone or by post. For more information please click here.
Can I buy insurance whilst already on my travel holiday?
You cannot buy the insurance after your departure from New Zealand.
How do I calculate my sum insured for my house insurance?
Because there are many different factors that can affect the rebuild value of your home, we recommend engaging with an insurance rebuild valuation professional to calculate this value for your home or you can also use the Cordell calculator as a guide.
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