Start your claim
Lodge a car, contents, or house claim with My Tower. It’s the fastest and easiest way to claim.
Get back on the road fast
If you’re in Auckland, Christchurch, Hamilton, Tauranga or Wellington, you can get access to our Tower Repair Partners. A trusted network of high-calibre insurance repair specialists, who will do their best to prioritise you and get you back on the road, fast.
What would you like to claim on?
Once a claims manager is assigned, they will share their contact details. Contact them directly if you would like an update at any time.
If you're unsure who to contact, call us on 0800 379 372 and have your claim reference ready.
Make a payment for your excess
You can make a claim payment for an excess simply and easily using our online form.