29 September 2016
This week we advised some of our customers that they will be receiving a refund after identifying an error in calculating their multi-policy discounts.
The error occurred due to a technical issue and we moved to correct it as soon as it was identified.
Approximately 23,000 customers have been affected by this error and those who are due a refund will receive this over the coming days.
Customers can visit tower.co.nz/refund if they would like further information.