Tower refunding 23,000 customers

29 September 2016

This week we advised some of our customers that they will be receiving a refund after identifying an error in calculating their multi-policy discounts.

The error occurred due to a technical issue and we moved to correct it as soon as it was identified.

Approximately 23,000 customers have been affected by this error and those who are due a refund will receive this over the coming days.

Customers can visit if they would like further information.