Sustainability at Tower

Our sustainability strategy guides us to deliver on Tower's purpose. The strategy is divided into four key areas of focus.

By following these four pillars, we're committed to being future ready for our customers and communities, our environment, our business, and our people. 

Supporting our communities

Tower aims to partner with local organisations and people to help support our communities with solutions and initiatives they're passionate about. 

Scholarships

Two key community initiatives include the Tower Climate Change Scholarship and the Tower Vunilagi Scholarship. 

The Tower Climate Change Scholarship supports students studying the University of Waikato's world-first Bachelor of Climate Change degree by offering three $5,000 scholarships annually. 

Launched in June 2024, the Tower Vunilagi Scholarship covers a full year of tuition fees, each year, for three students in their final year of bachelor's degree study at The University of the South Pacific. 

Volunteering with Tower

Tower employees are given one day of volunteer leave each year, so they can contribute their time to help causes and organisations they're passionate about and that align with their values.

Our people across New Zealand and the Pacific have embraced this initiative and have supported various community projects, including helping to refurbish the Suva Special School in Fiji and volunteering at Fair Food, a food rescue programme, in New Zealand. In the 2025 financial year, our teams spent 3,197 hours volunteering in our communities. 

risk

Risk-based pricing and transparency

We use risk-based pricing to ensure our customers' premiums are calculated fairly, based on their property's risk profile which is unique to every address. We share these risk ratings online so people can see how this relates to their pricing. Learn more about risk-based pricing. 

ideas

Product innovation

We want to help New Zealand and Pacific communities move towards a more sustainable future by developing new products like parametric Cyclone Response Cover and parametric Rainfall Response Cover, to help address affordability challenges and support climate resilience. 

data

Data and technology

We are continuously improving our underwriting and pricing by investing in data and technology so we can better support our customers through everyday claims and large events. 

Thinking ahead for our planet

We're working to support a low-emissions, climate-resilient future, starting with our own operational footprint across the assets we insure and our wider supply chain. 

Reducing our emissions

Our Auckland head office is a world-leading, environmentally sustainable building with a 6 Green Star rating. It uses advanced technology to save energy and reduce waste.

We fully embrace virtual meeting technology in New Zealand and the Pacific and have designed a flexible workspace for our staff to collaborate and work efficiently. 

All our New Zealand fleet vehicles are hybrid, and we're increasing virtual claims assessments in New Zealand and Fiji to reduce travel-related emissions further.

Reducing supplier and insured asset emissions

A large proportion of our emissions come from the assets we insure and our wider supply chain. In the 2026 financial year, we're progressing work and collaborating with our partners to calculate these emissions categories and develop strategies to reduce them. 

You can read our full greenhouse gas emissions report in our Climate Statement. 

Sustainability reporting

Each year, our Climate Statement, Annual Report, and Material Impacts Table tell the story of our sustainable performance across New Zealand and the Pacific. 

climate

Our Climate Statement

Our 2025 Climate Statement is prepared in accordance with the Aotearoa New Zealand Climate Standards and covers our New Zealand and Pacific operations. It outlines the steps we're taking in support of a low-emissions and climate-resilient business for the future. Read our latest Climate Statement. 

esg

Our Annual Report

Prepared in accordance with the Global Reporting Initiatives (GRI) standards, our Annual Report provides information on our environmental, social, and governance (ESG) performance. Read our latest Annual Report. 

impacts

Material impacts

Find out more about Tower's most material environment, social, and governance (ESG) impacts. These impacts inform our sustainability strategy, initiatives, and targets. View our Material Impacts Table.