RoadWise® roadside assistance
With RoadWise, roadside assistance from skilled technicians and mechanics is just a phone call away, 24 hours a day, seven days a week.
Private from $3 per month
Commercial from $6 per month
Buy a Tower car insurance policy and add RoadWise as an optional benefit.*
Why you should choose RoadWise
Our RoadWise team can assist you no matter what time it is or where you are in New Zealand. We can jump-start a flat battery, supply fuel if you run out, change your tyre with your usable spare, or tow you if needed. Buy a Tower car insurance policy and you can add RoadWise as an optional benefit* or call us on 0800 379 372. For full coverage details, see our brochure for Ts&Cs.
Covers the vehicle, not the driver
RoadWise applies to the insured vehicle, so it doesn't matter who's driving when the breakdown happens.
Free call outs
Up to three free call outs a year with the option to add more if needed.
Nationwide service operating 24 hours a day, 365 days a year.
Towing to nearest repairer or place of safety
If the technician is not able to get your vehicle going they will arrange for it to be towed to the nearest repairer or place of safety. This includes electric vehicles and any trailer, boat or caravan that your vehicle is towing when it breaks down.
Towing to your nearest charging station
If your EV runs out of electrical charge, we’ll get you to the nearest electric vehicle charging station where you can charge. Charging costs are at your expense.
Emergency fuel deliveryDelivery of emergency fuel if your vehicle has run out and you can't get to a petrol station.
Spare tyre changeThe team will fit your vehicle's spare tyre if you get a flat. If your spare isn't roadworthy, you can pay to get towed to the nearest service provider.
Flat battery serviceIf you find your battery is flat the technician will jump-start your vehicle.
Connect your callYou'll be connected to a family member, emergency contact or colleague so you can let them know you might be late.
If you have an existing car insurance policy with Tower, call 0800 379 372 and we'll help you add RoadWise cover. Alternatively, you can log in to My Tower and add RoadWise cover to your existing policy online.
If you'd like to buy a new car insurance policy, start a quote and add RoadWise cover under Optional benefits.
If your insurance certificate shows RoadWise listed as an optional benefit, you have cover. It will include details of the vehicle that's covered and the period it's covered for.
There is a 48-hour stand down period from the time you sign up until you can use RoadWise. If you need help immediately you can still call, but you’ll need to pay the costs of the service.
While your vehicle has RoadWise cover, you can make up to three call-outs (one call-out per event). If you need to make more call-outs, we'll still provide the service, but you'll need to pay the costs.
Every year when you renew your insurance policy and RoadWise, you'll get three more call-outs available to you.
*RoadWise may not be available for all car insurance policy types.