Severe weather notification

Before you get started:

  • We can help with urgent claims more quickly if you give us a call on 0800 379 372. Emergency support is available 24/7.
  • If you aren’t able to call, use this notification form to let us know you need to make a claim, and how urgently you need help.
  • If you don’t need immediate assistance, you can use our full online claim forms
  • It's important you don't start repairs or incur any costs without our approval. 
  • If you need to take immediate action to make your home dry, secure, or weather tight, or to prevent further damage, please take photos first and don't throw away any damaged materials or items.

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