Discover our disaster articles

Experiencing a natural hazard event can be stressful. If you’ve been impacted and have had to make a claim, here’s a rundown of what to expect during the claims process.

The Natural Hazards Commission Toka Tū Ake is the new name for the EQC. Here’s more on who they are and how they help.

If a fire breaks out near your home, you’ll need to act quickly. See our article for information on things you can do to stay safe and lodge an insurance claim.

The New Zealand Government has announced a land categorisation system that will be implemented in regions impacted by recent severe weather events.

Don’t wait! You can take steps to minimise damage and disruption following a flood and we encourage you to take these steps where it is safe to do so. Follow our guide to get back to enjoying your home and property as soon as possible.

Learn how to prepare your emergency kit or grab bag just in case you need to leave your home at short notice in an emergency.

Here are some top tips from the NZ Civil Defence and our locally based claims team on how to prepare for and what to do after a flood.

Find out what you need to do if a tsunami threatens New Zealand.

Earthquakes can be unpredictable, and being prepared can help reduce their impact on you and your home. See our tips for what to do if an earthquake strikes.

We’ve put together some tips to help you prepare your home for the severe rainy and windy conditions we sometimes experience.