National Pacific Insurance is changing its name to Tower
From today, Tower will begin rebranding its National Pacific Insurance products and offices, as part of officially welcoming NPI to the Tower family.
Tower and NPI have been working together for over 40 years and in November 2021, Tower took full ownership of the business. Tower Managing Director Pacific Andrew Hambleton, says that while the relationship between the two insurers isn’t new, from today, NPI will begin rebranding to Tower, now that NPI is 100% part of the Tower family.
“If you haven’t already, you’ll start seeing and hearing more from Tower. While the name above the door will change, you’ll still see all the same people, plus new, easier ways to manage your insurance online.”
Tower has been supporting Pacific and Kiwi communities for over 150 years, operating in New Zealand, Fiji, Vanuatu, the Cook Islands, the Solomon Islands, Tonga, Samoa and American Samoa.
As part of its plan to dramatically improve insurance accessibility across the Pacific, Tower will be bringing new digital capabilities to Tonga, Samoa and American Samoa over the coming months, like online quote to buy capabilities and the My Tower platform, already introduced in Fiji earlier this year.
My Tower is the first insurance platform in the Pacific that allows people to pay their insurance premiums, lodge a claim, get a quote, update their personal details, purchase a policy and now view their motor vehicle, house and contents policies, all in one simple online portal.
“We’re the only insurance company in the Pacific that can provide this level of online customer experience. Now that NPI has 100% joined the Tower family, we’re excited to continue our legacy of care and support, along with new ways to help manage your insurance online – simply put, we’re the same trusted team, with new ways to help,” says Mr Hambleton.
“You’ll still see and talk to all the same friendly, helpful people in the same places, with new Tower uniforms. You’ll also get a Tower policy when you renew or take out car, contents or house cover. This is a phased rebrand journey so, some policies, including any that cover your business, will stay under NPI for now, unless we let you know otherwise.”
Mr Hambleton says that today’s rebrand launch also signifies Tower’s longstanding commitment to Pacific communities.
“Our teams are very enthusiastic about this change. We are thrilled to continue Tower’s mission of revolutionising insurance in the Pacific, by making it easier to use and simpler to access for all of our customers.”