Tower refunding 23,000
This week we advised some of our customers that they will be receiving a refund after identifying an error in calculating their multi-policy discounts. The error occurred due to a technical issue and we moved to correct it as soon as it was identified. Approximately 23,000 customers have been affected by this error and those who are due a refund will receive this over the coming days. Customers can visit tower.co.nz/refund if they would like further information.