Make an online payment Please note fields marked with an asterisk (*) are compulsoryI want to pay my:* Insurance premium Claim excess Name of policy owner* Customer or business nameReference number* You can find this in the top right-hand corner of documents for the policy you want to pay and in emails from us. It is either called your 'customer reference' or 'policy number'. Customer references are either 8 or 10 digits long. For example, 12345678 or 1234567890. Policy numbers start with 'P' followed by 11 digits. For example, P12345678910.Claim number*Your claim number will be in emails from your Tower claims manager. Your claim number will either be: 12 characters long and begin with 'TNZ'. For example, TNZ123456789 9 characters long and begin with 'C'. For example: C12345678 8 digits long and starts with '2', '7' or '8'. For example, 21234567 Reference number You can find this in the top right-hand corner of documents for the policy you want to pay and in emails from us. It is either called your 'customer reference' or 'policy number'. Customer references are either 8 or 10 digits long. For example, 12345678 or 1234567890. Policy numbers start with 'P' followed by 11 digits. For example, P12345678910.Email address* Phone number* Payment amount (NZD)*