Start your claim

If you're a TOWER policy holder and need to lodge a claim, there are several ways you can start your claim and get it processed as quickly as possible.

Ways to claim

  • Fill out a claim form online
  • Call us on 0800 379 372 any time between 8am and 8pm
  • 24 / 7 emergency service - call us on 0800 379 372 for help
  • Download a PDF form, complete and return it to us via:
    Fax: 0800 222 445 or 09 369 2245
    Post: TOWER Insurance Limited, 45 Queen St, PO Box 90347, Auckland 1142

TOWER Claim4Car app

A smart way to start your car insurance claim.

Find out more