Start your claim

If you're a TOWER policy holder and need to lodge a claim, there are several ways you can start your claim and get it processed as quickly as possible.

Note that some claims don't need forms, so make sure to select the type of claim you want for specific claims information.

Ways to claim:

  • Fill out a claim form online
  • Call us on 0800 379 372 any time between 8am and 8pm
  • 24 / 7 emergency service - call us on 0800 379 372 for help
  • Download a PDF form, complete and return it to us via:
    Fax: 0800 222 445 or 09 369 2245
    Post: TOWER Insurance Limited, 45 Queen St, PO Box 90347, Auckland 1142

Make a claim for: