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Home > About Us – Our History & Team

About us

Want to know more about Tower? You've come to the right place. Here's where you'll find a bit more information about our history spanning over 150 years, our leadership team, and our commitment to taking care of New Zealand, the Pacific and the things that matter most to you.

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About Tower

Born and bred in New Zealand, Tower has been helping Kiwis when they need it most for more than 150 years. In that time, we’ve grown to operate across Aotearoa and the Pacific in Fiji, Tonga, Samoa, American Samoa and the Cook Islands, supporting our customers with cover for their houses, cars, contents, businesses and more.

 

While our heritage is important to us, we’ve also set our sights on the future. Tower’s focus on innovation and investment in large-scale digital transformation has enabled the business to evolve rapidly in line with the latest in technology and customer expectations. The result is customer-focused, digital-first insurance solutions that suit the modern lifestyles of our customers.

Careers at Tower

Our people are at the heart of everything we do. We know that by looking after our teams, we empower them to show up in the best way possible for our customers.

Tower is a Living Wage Employer, Domestic Violence Free Tick certified, and Rainbow Tick certified. Tower was also one of the first 50 businesses to join New Zealand’s Mind the Gap register to publicly report on pay equity data and were one of the first businesses to join the country's parental leave register.

We’re proud of the hard work done by our people to attract top talent from diverse backgrounds while supporting all staff, from Aotearoa and right across the Pacific, to be their authentic selves at work.

Check out our vacancies here.

Our head office

Our head office is based at 136 Fanshawe Street - a world-leading 6 Green Star Building in Auckland's CBD.

Green Star is an internationally recognised system which rates a building's overall environmental impact across nine categories including energy, emissions, land use and innovation.

Sustainability is at the heart of our business. Our head office was designed, developed, and constructed with sustainability in mind, equipped with cutting-edge technology aimed at saving energy and cutting waste.

On top of its environmental benefits, it features the latest in workplace technology, creating a dynamic workspace for our employees that makes it easier to collaborate, communicate and work in an agile way.

See our office locations

Executive leadership team

Meet our people leading Tower day to day.

Find out more

Board of directors

Meet the people overseeing Tower.

Find out more

Our history

Tower's origins go back to 1869 when the Government Life Insurance Office (Government Life) was created in New Zealand, with its initial capital provided by the New Zealand government.

Government Life became a separate statutory body with the passing of the Government Life Insurance Act in 1953. It was renamed Tower Corporation in 1987 and in 1990 ownership was conferred to its policyholders with the passing of the Tower Corporation Act, allowing Tower to be owned as a mutual association.

To remove growth constraints resulting from difficulties in accessing new capital under the mutual association structure, Tower undertook a demutualisation process in 1999 with the approval of its policyholders and the High Court. The effect of this was to convert Tower’s legal status to a shareholder owned company. After the demutualisation, Tower Limited listed on the Australian and New Zealand stock exchanges in September 1999. In November 2006, Tower's New Zealand and Australian businesses were separated with the approval of its shareholders and the High Court.

Tower remains New Zealand's only Kiwi owned and operated general insurer.

We’ve come a long way, from humble beginnings officially protecting our very first customer with insurance in 1869 to now, with more than 300,000 customers across Aotearoa and the Pacific.

But we haven’t just grown. We’ve innovated every step of the way. 155 years ago our policies were paper only. Now our customers can manage their insurance online via My Tower, our signature, self-service, digital platform.

2024 also marked a major milestone for Tower as we celebrated 150 years of operation in the Pacific, having sold our first policy in Fiji in 1874.

Across New Zealand, Fiji, Tonga, Samoa, American Samoa and the Cook Islands we’re continuing to develop local talent and leaders by providing career opportunities and market-leading benefits for all our people.

Today, Tower operates on one core platform that allows our teams to work seamlessly across our different markets. We never stop innovating to provide beautifully simple and rewarding experiences for our customers in New Zealand and the Pacific, now and in the future.

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