If you're a Tower Insurance policyholder and need to make a claim, there are several ways you can start your claim and get it processed as quickly as possible
If you have been affected by the recent storms, we hope you’re ok and please be assured that we’re here to help.
Once you’ve made sure you, your family and those around you are ok, you’ll want to consider your belongings. Don’t re-enter your property until you’ve been told it’s safe to do so. Once you’re able, take photos of any damage – they’ll help when we’re assessing your claim.
After you’ve taken photographs, and only if it’s safe to do so, you can remove any carpets, furniture, curtains and other belongings to prevent further damage to other items. Please check with us to see if it’s okay before throwing these and any other items away.
You can email us with any questions at email@example.com. Put your claim number in the subject line, and we'll get back to you as soon as we can.
We're receiving a lot of calls because of the damage from the storms, so we apologise if it’s difficult to get in touch with us. You might find it easier to make your claim online. You can find the form here.
You don't need to fill in a form for all claims, so make sure you select the type of claim you want to make, to find out exactly what you need to do.
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