Firstly, make sure you and your property are safe and call the police if you need to. Take photos of any damage if you can.
Call us if you need help right now, otherwise make your claim when you're able to.
When you make a claim we'll get in contact to let you know what's going to happen next. We might also need to get some more information from you.
We'll assess your claim as quickly as possible and let you know what's happening along the way.
We'll settle your claim and set things right as soon as we can.
Tower Insurance is a member of the Insurance Council of New Zealand (ICNZ), an industry organisation which represents fire and general insurers in New Zealand.
As an ICNZ member, we abide by the ICNZ Fair Insurance Code.
Additional information is available on the Insurance Council of New Zealand website.
Our chatbot Charlie is here to help by answering your claims questions.
Make your lifestyle block and farm claims by calling us on 0800 161 262