Choosing the right roadside rescue
In the case of a breakdown or lockout, roadside assistance can be really handy. Find out what to look for in a roadside assistance provider.
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Imagine this: You're driving along a New Zealand country road and you suddenly hear a pop. Bringing your car to a halt, panic sets in as you realise you're going to need some help changing that flat tyre! Situations like this are exactly why roadside assistance is so important.
It's easy to underestimate the need for roadside support but emergencies can strike at any time regardless of how well we drive or how prepared we are for the journey. Whether it's a flat tyre, engine failure, running out of petrol, or locking your keys in your car, it's a great idea to sign up to a roadside rescue provider. Find out why and what to look out for below.
Cover the basics
You want your roadside rescue provider to assist with the basics like mechanical breakdowns. Simple problems like dead batteries or lock outs can be solved right then and there, getting you back on track without any hassles and even minor mechanical problems may be able to be fixed roadside too.
If your car can't be fixed on the side of the road, ensure you get cover to have your car towed to the nearest repairer or safe place. Having roadside assistance in these situations can be the difference between being stranded or getting straight back on the road!
Peace of mind
Having the assurance that professional help is available anytime and anywhere and is just a phone call away can help alleviate any stress during a roadside emergency. If it's determined you can't safely drive off, roadside assistance professionals should be able to provide you with mechanics and repairers in the area for immediate help.
A prompt response
It's just our luck that a breakdown happens at the most inconvenient time and location! Choose a roadside rescuer that operates around the clock, ensuring a quick response and support, wherever you may be. Make sure to check the fine print to see what exactly is provided to you.
Safety concerns
Stranded on the side of the road, especially in sub-optimal conditions can pose significant safety risks. Your roadside assistance provider should prioritise your safety and offer a secure environment while they assess the situation.
Expertise and equipment
Trying to fix a car issue without the necessary tools or experience can only worsen the problem. Roadside assistance professionals are equipped with the right tools and skills to handle many issues efficiently and effectively and should be experts at giving you advice on the next steps for your car. From tyre changes to minor repairs, they have the skills to get your back on the road quickly and safely.
Cost effectiveness
While it may seem like an unnecessary expense, the potential costs of towing your car or a repair bill can far outweigh the investment of signing up to a roadside rescue provider. These costs should be included in your plan. On average, around three call outs per insurance period is ideal. Check which provider covers this and what their additional call out charges might be.
RoadWise®
Tower's roadside assistance, RoadWise®, can provide support to you anytime and anywhere. It's an optional benefit when you buy car insurance with us, providing assistance with breakdowns, flat tyres, and more.
If you already have a car insurance policy with us, you can add RoadWise to your policy by logging into My Tower or calling us on 0800 379 372.
Terms, conditions, limits, and exclusions apply. Please see the RoadWise brochure for more information.
Roadside assistance isn't just for convenience, it's an essential support during those unexpected vehicle emergencies. Whether you're off on a road trip or heading to work, unforeseen car troubles can disrupt your plans and be costly.
Investing in a reliable roadside assistance plan will ensure help is there no matter the time or location and make your journey that much easier.
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