Travel insurance

Cover starts from just $16.


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Travel insurance FAQs

When should I buy travel insurance?

You can take out travel insurance at any time before you leave the country, but the sooner the better. Buying your travel insurance as soon as you book your tickets means you’re covered if something disrupts your travel, like a delay or cancellation.

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Can I make a claim when I’m still overseas?

Sure – the sooner you let us know, the sooner we can start processing your claim. You can make your claim online at any time.

If you're abroad and need help right now then call us at any time on +64 9 985 5000.

Need to make a claim? Get started now

What kinds of activities are covered?

Our travel policies cover some activities like cycling, surfing and paddle boarding, but they don't cover more specialist activities. Examples of specialist activities include competing in a competitive event, mountaineering, parachuting or bungy jumping.

For more detailed information, check the Cover4Travel and Provider Travel policies or call us on 0800 379 372.

How do I make a travel insurance claim?

Gather your supporting documents that you'll need to include with your claim. This could be receipts, police reports, photos etc. Once that’s done, make your claim online. You can also call us on +64 9 985 5000 if you're abroad or 0800 379 372 if you're back in New Zealand.

Ready to make a claim? Get started now

Do you cover pre-existing conditions?

If you have a pre-existing condition our Provider Travel insurance could be right for you. Our Cover4Travel insurance does not cover pre-existing conditions.

Provider Travel cover is also great for those who just want the reassurance of more comprehensive cover.

Learn more about Provider Travel or give us a call on 0800 379 372 if you'd like to sign up.

Do you cover children?

Both our Cover4Travel and Provider Travel policies cover dependent children under the age of 18 who live with you and are travelling with you.

See our Cover4Travel and Provider Travel policies for full details.