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We’ll replace or repair your contents, up to the limits in your policy and your chosen sum insured amount.
When moving from one house to another, your contents are covered for fire, collision or overturning of the vehicle while in transit. We'll cover your contents at both houses for up to 14 days.
If one event damages or destroys your contents, home or car and you have multiple policies with Tower, you'll only pay one excess.
If you haven’t had a claim with us (or another insurer) during the last year of your insurance, you’ll receive a discount on your premium.
If your contents suffer from natural disaster damage which is more than the EQCover limit, we’ll pay the difference, up to the sum insured, minus any applicable excesses.
If there’s an accident which causes damage to someone else’s property, we’ll cover you for your legal liability.
We'll pay for loss to your contents anywhere in New Zealand.
We’ll cover your mobile phone if it’s damaged, lost or stolen.
Individual items of jewellery, or sets (for example, earrings) will be covered up to a limit. You need to tell us if you have items worth more than these limits, so we can make sure they’re covered. You’ll also need to pay extra to cover them.
This is the most that we’ll pay out at any one time, if you make a claim for your unspecified jewellery.
We’ll organise the replacement of your keys or locks if they’re stolen, lost, or illegally duplicated, and you won’t need to pay an excess.
If your prescription glasses, contacts, hearing aids or removable dentures are damaged, lost or stolen, we’ll repair or replace them. If you are one of our Plus or Premium customers, you won't pay an excess.
We’ll cover any mechanically or sail propelled watercraft.
If your child is a student living at a halls of residence, a school hostel or at a private home as a boarder, we’ll cover their contents too.
If you operate a business from your home, we’ll cover your home office equipment.
Items in your house owned by your flatmates, boarders or guests.
If you move your valuables to another country or try to insure items in a home you have overseas.
Ageing and normal wear to your valuables.
My first time claiming. I felt comfortable, and impressed by the Claims Manager.
Claimed for broken spectacles
Everything was perfect and on time.
Claimed for lost spectacles
Person was very helpful and my problem was solved very quickly. I am very impressed with the service!
Claimed for lost hearing aid
Here are some things you'll need to know to complete your quote:
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Knowing how much to insure your contents for can be tough and it's easy to underestimate. Learn about getting this value right and try our easy contents calculator.
Calculating your contents value
People often underestimate the value of their contents but there are things we all take for granted. It all adds up.
Here's our guide on how to make sure your expensive jewellery is adequately insured.
Moving house in New Zealand can be a stressful experience. We’ve put some tips together to help you prepare for your next home move.
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