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Home > House and Contents Bundle

Award-winning house and contents insurance

Save $75 on new contents insurance policies. Use promo code SAVE75. Offer ends 5 July 2025.*

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*Ts&Cs and eligibility criteria apply.

CANSTAR 2024 insurer of the year CANSTAR 2024 outstanding value

Insurer of the Year - Home & Contents, 2024

We've got Canstar's seal of approval. Proud to be your Insurer of the Year for Home & Contents, 2024.

Compare our house and contents insurance

Life moves fast, one day you're a minimalist, the next a maximalist with a house full of contents. Tower's house and contents insurance policies have you covered with all the benefits you'd expect and more.

Save with multi-pet discount

Save up to 20% with our multi-policy discount

Buy house and contents policies online with us today and save up to 10%. Add a third eligible policy and save up to 20%. Ts&Cs apply.

Tower insurance values and rewards customers

More than one thing damaged at once?

If an incident means you need to claim on multiple Tower house, contents, car and boat policies, you’ll only pay one excess. The highest excess applies.

For all of these benefits, please make sure you read the policy wording to understand the terms, conditions, limits and exclusions that may apply.

Manage your insurance with My Tower

You can update, claim and keep track of your insurance 24/7 through My Tower. Log in or register today.

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Tower Translates

We know insurance lingo can be a bit confusing. While our policies are WriteMark™ approved, we've put our heads together to explain some common terms.

If you're wondering what all that insurance lingo is all about, let’s unpack it.

Check out our translations
Car insurance translated

Contents insurance FAQs

Does contents insurance cover my stuff overseas?

No. Contents insurance only covers your items while you're travelling within New Zealand. If you're heading overseas, take out a Travel insurance policy with us to make sure you're covered.

Learn more about travel insurance

Do you cover home office equipment?

Our Plus and Premium Contents insurance policies do cover your home office. Plus gives cover up to $5,000 at your house, and Premium gives cover up to $10,000 at your house.

This cover applies to any office furniture and equipment primarily used at home to earn income. This includes hardware and purchased software.

For more detailed information, check out our Contents Plus policy and Premium Contents policy, or call us on 0800 379 372.

What if I lose or damage my phone?

Don't worry, all of our Contents policies cover mobile phones starting from $500 cover on our Standard policy, up to $10,000 on our Premium policy.

Want our Standard policy or Plus policy, but need more cover for your phone? No problem, just let us know and we'll increase the limit for that item. 

If your phone needs repairing, we have a network of skilled technicians who can handle this for you.

Can I cover my hearing aids or prescription glasses?

Yes. Our Contents policies cover your prescription glasses and sunglasses, contact lenses, hearing aids, and removable dentures. We'll repair or replace them if they are damaged, lost, or stolen.

We know how important these items can be to your quality of life, so we strive to get these sorted as soon as possible. 

If you have either the Contents Plus policy or Premium policy, you'll pay a reduced excess of $100 for prescription glasses and contact lenses claims.

How do I know what my items are worth?

It can be difficult to know how much any specific item is worth, especially after you've owned it for a few years. As a rule of thumb, consider how much it would cost to replace your contents. Not just electronics and jewellery, but your clothing and kitchen utensils too.

To help you estimate this cost, look at prices for similar items. Be aware of sales while you do this. To be safe, always use the standard retail price.

Try out our contents insurance calculator - you'll be amazed how quickly things add up.

Is general wear and tear to items covered?

Damage to your contents through daily life, ageing, and normal wear and tear is not covered.

Do you cover items that belong to others living with me?

We will cover contents of the named policy holders and their family members who live at the same address as you. If you have flatmates, boarders, or guests, they will need to have their own contents policy for any items that belong to them. 

Are my contents covered while I'm away on holiday?

You don't have to tell us if your home is unoccupied for a short period of time, as your contents left at home will still be covered. 

However, if your house is left unoccupied for more than 90 consecutive days, your cover is limited from day 91 to loss, damage, or liability arising from:

  1. a natural hazard
  2. a fire resulting from a natural hazard
  3. a fire that is not related to or started by a deliberate or intentional act
  4. a storm or flood caused by weather events.

Under the above circumstances, an additional excess of $1,000 will be applied in the event of a claim for loss to your contents left at your unoccupied home.

This does not apply to the contents of your holiday home.

Please call us on 0800 379 372 if you know your house has been, or will be, unoccupied for more than 90 days. 

** Multi-policy discount Ts&Cs apply.

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