How do I make a claim?
We aim to make claiming on your car insurance as simple as possible. We'll guide you through the process, let you know what happens next and keep you up to date with any progress.
You can make a claim online anytime, or we're available on 0800 379 372 if you'd prefer to speak to someone.
Car and motor vehicle claims
Can I cancel if I change my mind?
If you're not completely happy with your cover, just let us know within 15 days of the policy start date.
As long as you haven't made any claims during this time, we'll cancel the policy and refund any premium payments you've made. If the policy was not quite right, we might be able to change it to better suit you.
Am I covered for business use?
Our private car policies cover you for driving to work, but won't cover using your car for work.
Our Commercial vehicle insurance might be right for you if you're:
- an on-road salesperson
- a tradesperson.
Commercial vehicle insurance