If you're a Tower customer you can register for My Tower, our easy-to-use online self service portal that's open 24/7, so you can update and keep track of your insurance cover online.
Ways to pay
Make a premium payment online
Make an excess payment online
Request an account summary
Start a claim online
More information on claims by product
Update your house sum insured
Update your contents cover value or add an item
Add someone to your policy
Cancel your policy
Replaced your car? Update your policy
Get a car quote
Get a house quote
Get a contents quote
Get a landlord quote
Request a quote callback
You can register your Airpoints™ number and start earning Airpoints Dollars™ today on eligible Tower policies. Find out how to sign up here.
It's important that we have the right details for you so we can keep you updated and make sure your policy information is correct. You can find more information here.
Whether you need it as proof of insurance, or you just want to review your cover, we can provide you with your policy information in no time. You can find more information here.
Tower sold its life and health insurance and KiwiSaver schemes. You can find more information here.
To make things a little clearer, we've put together a brief guide looking at some of the factors that affect how much you pay for car insurance and explain why the cost of cover is going up.
To make things a little clearer, we've put together a brief guide so you can understand what makes up your insurance premium, why we use risk-based insurance pricing, and why the cost of cover in New Zealand is increasing.
Your Tower Insurance policy premium includes levies we collect on behalf of the government. We break these down and explain any recent changes and rate increases here.
Live chat with our team in Auckland.
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If you have a general query or wish to update your customer information, submit a contact us form and we'll get back to you as soon as we can.
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Get tips on protecting the things that matter most to you in our Discover section.
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Tower Insurance is a member of the Insurance Council of New Zealand (ICNZ) and we abide by the ICNZ Fair Insurance Code.
Learn more about the Fair Insurance Code